Rights

  • To be protected from physical abuse or neglect.
  • To treat information as confidential.
  • To obtain informed consent before carrying out procedures.
  • To voice any complaint to the lobby manager.
  • To know the expected cost of treatment.
  • To access, review and obtain a copy of your medical record.
  • To be educated and explained about the disease condition.
  • To accept or refuse treatment.
  • To receive care with dignity and privacy during examination, procedures and treatment.

Responsibility

  • To provide correct and complete information to your physician.
  • Take medicine as prescribed and finish the course of treatment.
  • To communicate with the doctor/ hospital if your condition worsens.
  • To follow the rules and regulations of the hospital.
  • To pay the bills of the hospital.
  • To participate in the decision making process and understand diagnosis.
  • To follow any advice given to you by doctors